How to Manage Multiple Paradigm Accounts with the Same Email Address
  • 05 Jun 2024
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How to Manage Multiple Paradigm Accounts with the Same Email Address

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Article summary

Intro

In this guide, we explain how you can use the same email address to create multiple accounts on the Paradigm platform, allowing you to manage different companies efficiently. Since a user can only be linked to one company at a time through the Paradigm interface, we offer two solutions for users who need a multi-company view.

Understanding Company Access Restrictions

By default, each Paradigm user account is associated with only one company. This means that when you log in to the Paradigm interface, you can only access the information and tools for that specific company. If you need to manage multiple companies, you won't be able to do so directly through a single user interface.

Solutions for Multi-Company Access

We offer two options for users who need to access multiple companies: Super Admin access and creating multiple user accounts using email aliases.

Option 1: Super Admin Access

A Super Admin user can access the Paradigm interface associated with a single company, but they have the unique ability to manage information for multiple companies through the admin interface.
This option is ideal for users who need administrative control over several companies without logging in and out repeatedly.

Option 2: Multiple User Accounts with Email Aliases

If you need to access the front-end interface of Paradigm and use it as a company-specific user, you must have a separate user account for each company.

Here's how it works:

  1. Create an Email Alias: Most email providers allow you to create aliases by adding a "+" sign and additional text to your email address. For example, if your email is benoit@lighton.ai and you need access to another company, you can create an alias like benoit+obs@lighton.ai.
  2. Register the Alias on Paradigm: Use this alias to create a new user account for the additional company. In example:
    benoit@lighton.ai would be associated with the company LightOn.
    benoit+othercompany@lighton.ai could be associated with the company Other company.

Login and Logout:
To switch between companies, you will need to log out of one account and log in to another. While this requires additional login steps, it allows you to maintain distinct access credentials for each company.

We hope this guide helps you navigate your multi-company responsibilities on the Paradigm platform. For further assistance, feel free to contact our support team.

Happy managing!


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