Introduction

The main objective is to enhance the administrative capabilities on Paradigm, making it easier for technical teams to access, analyze, and act upon the data collected from user interactions. This initiative aims to refine the chat engine's functionality, improving overall user satisfaction and engagement.

Enhanced Access through UID Integration

Admins play a crucial role in optimizing the chat service by monitoring interactions and identifying areas for improvement. To support this, Paradigm has introduced a streamlined process for accessing chat interactions:

UID Copying:

Users can now easily copy the UID displayed beneath in the chat interface. This UID serves as a key to unlock detailed session data.

Admin Panel Accessibility:

By pasting this UID into the admin panel (responses uid or session uid), admins gain instant access to a wealth of information associated with that particular chat session, including user queries, model responses, feedback, and more.

Flexible Data Export:

The system offers the capability to download session data in multiple formats, such as CSV, allowing for offline analysis and deeper insights into user feedback and interaction patterns.